Cookie Policy

Cookies are small text files that are downloaded to your device, such as a computer or mobile phone, when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies serve various functions, including remembering your preferences, improving your browsing experience, and helping us understand how you interact with our services. They enable ColdBet to recognise your device on subsequent visits, which can enhance your user experience by pre-filling forms or remembering settings.

These files typically contain a unique identifier, the name of the website that created them, and some digits and numbers. Cookies can be "session cookies" which are deleted once you close your browser, or "persistent cookies" which remain on your device for a set period or until you delete them. At ColdBet, we utilise both types of cookies to ensure our platform functions correctly and to provide you with a personalised and secure gaming environment.

ColdBet uses cookies for several purposes. Primarily, they help us to operate our website and services effectively. This includes ensuring the security of your account, preventing fraudulent activities, and maintaining the integrity of our gaming platform. Cookies also allow us to understand how our players use our website, which in turn helps us to improve our offerings and tailor our services to better meet your needs.

Our use of cookies is categorised to provide clarity on their function and purpose. We employ them to:

• Authenticate users and prevent unauthorised access to accounts.
• Remember user preferences and settings, such as language and currency.
• Analyse website traffic and user behaviour to optimise our platform.
• Deliver personalised content and targeted advertisements.
• Ensure the technical performance of our website and identify any issues.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the ColdBet website. These cookies are required for you to navigate our site and use its core features, such as accessing secure areas, logging in to your account, and processing transactions. Without these cookies, certain services you have requested, like placing bets or managing your wallet, cannot be provided. They are typically set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

ColdBet uses essential cookies to:

• Manage your login session, so you remain logged in as you move between pages.
• Remember information you have entered into forms, such as registration details.
• Ensure the security of your account and protect against fraudulent activities.
• Facilitate the use of our gaming platform's core functionalities.

These cookies do not gather any information about you that could be used for marketing purposes or remember where you have been on the internet. Your consent is not typically required for these cookies, as they are necessary for the website to function.

Analytics cookies collect information about how visitors use the ColdBet website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

ColdBet uses analytics cookies to:

• Understand which parts of our website are most popular and identify areas for improvement.
• Monitor the performance of our website, such as page load times and error rates.
• Analyse user behaviour patterns to enhance the overall user experience.
• Track the effectiveness of our marketing campaigns.

By understanding how our users interact with ColdBet, we can make informed decisions to refine our services and ensure a smooth, efficient, and enjoyable experience for all our players.

Functional cookies allow the ColdBet website to remember choices you make and provide enhanced, more personal features. For example, functional cookies can be used to remember your preferred language or region, your username, and changes you have made to text size, fonts, and other customisable parts of web pages. They can also be used to provide services you have asked for, such as watching a video or commenting on a blog.

ColdBet uses functional cookies to:

• Remember your preferences, such as language and currency settings.
• Provide you with personalised content and a tailored user experience.
• Remember if you have already responded to a particular pop-up or survey.
• Enable interactive features on our site.

The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. These cookies are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

ColdBet uses marketing and advertising cookies to:

• Display targeted advertisements that are relevant to your interests.
• Measure the effectiveness of our advertising campaigns across different platforms.
• Limit the frequency of specific advertisements shown to you.
• Understand how users interact with our advertisements.

By using these cookies, ColdBet aims to provide you with a more personalised advertising experience while respecting your privacy choices.

In addition to our own cookies, ColdBet also uses various third-party cookies for reporting usage statistics of the service, delivering advertisements on and through the service, and so on. Third-party cookies are cookies set by a domain other than the one you are visiting. This occurs when the website incorporates elements from other sites, such as images, social media plugins, or advertising. These third-party providers may set their own cookies on your device.

ColdBet engages with reputable third-party service providers for functions such as:

• Analytics services (e.g., Google Analytics) to help us understand website usage.
• Advertising partners to manage and deliver our promotional content.
• Social media platforms to enable sharing and interaction.

We do not control the setting of these third-party cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. ColdBet is committed to partnering with providers who uphold high standards of data protection and privacy.

The duration for which a cookie remains on your device depends on whether it is a "session" or "persistent" cookie. Session cookies are temporary and are typically deleted from your device once you close your web browser. They are often used to remember your activities during a single browsing session, such as items added to a shopping cart or your login status.

Persistent cookies, on the other hand, remain on your device for a longer, predefined period, or until you manually delete them. The expiry period for persistent cookies can vary significantly, from a few minutes to several years. These cookies are used to remember your preferences and settings for future visits, or to track your browsing behaviour over time. For example, ColdBet might use a persistent cookie to remember your language preference so you don't have to select it every time you visit.

The specific lifespan of each cookie used by ColdBet is determined by its purpose. You can typically find details about the expiry of individual cookies within your browser settings.

You have the ability to manage and control cookies through your web browser settings. Most browsers allow you to refuse all cookies, accept only certain types of cookies, or alert you when a website tries to place a cookie on your device. You can also delete cookies that have already been placed on your device. The methods for doing so vary depending on the browser you are using. Please refer to your browser's help documentation for specific instructions.

Please be aware that if you choose to disable or block certain cookies, particularly essential cookies, some parts of the ColdBet website may not function correctly or may become inaccessible. Your user experience could be negatively impacted, and you might not be able to utilise all the features and services that ColdBet offers. For example, you may not be able to log in to your account or place bets if essential cookies are blocked.

To manage your cookie preferences, you can typically find settings under "Options" or "Preferences" in your browser's menu. You may also be able to opt out of specific third-party advertising cookies directly through the networks involved.

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. As there is no universally agreed-upon standard for how websites should respond to DNT signals, ColdBet currently does not alter its data collection and usage practices when it detects a DNT signal from your browser. This means that we continue to collect information about your visit to our site, including through the use of cookies, even if a DNT signal is active.

We are committed to monitoring developments in DNT standards and will update our practices if a widely accepted and legally binding standard emerges. In the meantime, you can manage your privacy preferences and control cookie usage through the methods described in the "Managing and Disabling Cookies" section of this policy. ColdBet respects your privacy and provides tools for you to manage your data as outlined in this policy and our Privacy Policy.

ColdBet may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any revisions will be effective immediately upon posting the updated policy on our website. We will indicate the "Last Updated" date at the top of this policy to keep you informed of when changes were made.

We encourage you to review this Cookie Policy periodically to stay informed about how ColdBet uses cookies. Your continued use of our website after any changes to this policy will constitute your acceptance of such changes. If we make significant changes, we may provide more prominent notice, such as through a banner on our website or by direct communication.

If you have any questions or concerns about ColdBet's use of cookies or this Cookie Policy, please do not hesitate to contact us. We are committed to providing clarity and transparency regarding our data practices.

You can reach our dedicated support team through the following channels:

• Email: [email protected]
• Live Chat: Available on our website during operational hours.
• Postal Address: Please refer to the contact section on our website for our registered office address.

Our team will endeavour to respond to your inquiries promptly and provide you with the necessary assistance. Your feedback is valuable to ColdBet as we strive to maintain high standards of service and data protection.